FAQ on .coin TLD

Modified on: Tue, 18 Oct, 2022 at 1:49 PM

General Questions for Returning .coin Domains

  • Is there a risk to any funds that will get routed by a .coin domain?
    Emercoin, the creator of the older .coin, only resolves DNS records, not crypto addresses, so there is currently no risk to .coin domain owners that their crypto gets routed to the wrong place.


  • Can I still use my .coin domain with dApps integrated with UD?
    As of October 18th, 2022, we've disabled .coin resolution in our libraries and services. Web3 domains are self-custodied NFTs, so you still own your .coin domain, but it won’t work with our resolution services or integrations.


  • What about UD’s other 9 TLDs? Will they be affected by this decision?
    Please rest assured that we have no plans to discontinue our existing 9 TLDs. We’ve thoroughly researched each of our other top-level domains, and we’re extremely confident that Unstoppable Domains was the first to offer each. We are confident that we will not wind down support for any other top-level domains we offer. For more information on this situation and our investigation, you can read this blog post here: Why we’re no longer offering .coin


  • What will you do to avoid this in the future?
    We’ve implemented a more thorough review process to ensure we don’t introduce top-level domains that exist elsewhere in the future. This includes building a list of known Web3 domain providers and blockchains that release blockchain TLDs, which we review prior to introducing new TLDs to ensure we aren't introducing a conflict.

    In addition, we’re working with others in our space to establish a set of standards for the Web3 domain industry to promote innovation while protecting users.

    We’re committed to working with others in our space so we can ensure that Web3 domains reach their full potential as the identity system for the Internet.


  • What does this mean for decentralization?
    Unstoppable can’t take away minted domains from owners – they own them for life. However, for a Web3 domain to be useful, there can only be one established registry for that top-level domain. That’s the painstaking work that we’ve done over the past four years – building integrations with hundreds of wallets, exchanges, apps, metaverses, games, and more.

    By self-regulating and preventing naming collisions, we believe we’re contributing to a healthier industry for Web3 domains, in support of our vision for a user-owned, portable digital identity.


  • Is this decision being forced by legal action?
    No. We believe this is the right thing to do – for our community, and for the future of web3 domains.




Returning .coin Domains for Credits

  • How long will it take to receive my 3xCredit?
    It may take up to 3 hours for your return to be complete and for credits to be issued, depending on network traffic.


  • Will domains claimed for free in promos qualify for the 3xCredit offer?
    No credits will be available for domains claimed in our promotions for free. Please keep an eye on our social channels for giveaways in the future to get a chance to own your own domain. Or search for a domain to buy here!


  • If I purchased my .coin domain on a secondary market, am I eligible for the 3xCredit offer?
    Yes. We’re offering .coin domain current owners credits of three times of the original payment price on Unstoppable Domain's website. In order to process your credits, please log into your UD account and follow this guide here to return your domain: Returning your .coin Domains



  • How will the 3xCredit offer for unminted domains be processed?
    You will receive credits equal to three times what you’ve paid to purchase the .coin domains (Store Credits plus twice the amount in Promo Credits). Please follow this guide.


  • Can I get 3x credits for a .coin domain if I’ve already minted it?
    Yes, you will need to transfer the domain before proceeding with the request for 3x credits. We will cover the gas fees for the return of .coin domains on both the Ethereum and Polygon networks.



Returning .coin Domains to OPM (Original Payment Method)


  • Can I ask for a refund to my original payment method?
    Yes, we can refund debit/credit card purchases, as well as, purchases made with PayPal and Crypto.com. If you made the purchase with a cryptocurrency, you will need to provide the USDC (ERC-20) address for us to proceed with the refund. Please be aware that the 3X credit offer does not apply to original payment method refunds 
    The refunded amount for an OPM refund will not include the additional Promo credits. Domains are also ineligible for a cash refund once any of the corresponding Promo or Store Credits are used.


  • Can I refund domains to OPM even if it's minted?
    Yes, you will need to burn the minted domains during the refund flow, please follow this guide. Then we can proceed with the refund request by emailing us at returns@unstoppabledomains.com with your domain name(s) and order number found here: https://unstoppabledomains.com/orders


  • How long will refunds to OPMs take?
    These refund requests will take longer than expected.

If you have any further questions on the matter, please feel free to email us at support@unstoppabledomains.com



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